Glyde Rideshare Mobility Pvt Ltd Last updated: 21 February 2026
This document outlines the legal bases for processing personal data in accordance with the laws and regulations applicable in Mumbai, India, including the Information Technology Act, 2000, and the Personal Data Protection Bill, 2019 (as applicable).
1. Consent
1.1. We process your personal data based on your explicit consent, which you provide when creating an account, accessing our services, or agreeing to specific features of our platform. This includes consent for camera access to scan QR codes for unlocking scooters and capturing end-of-trip photos to verify secure parking.
1.2. You have the right to withdraw your consent at any time by contacting us at info@rideglyde.in.
2. Contractual Necessity
2.1. Data processing is necessary to fulfill our contractual obligations to you, including but not limited to:
- Using your device camera to scan QR codes on scooters for unlocking at trip start and taking photos at trip end to confirm the scooter is securely parked;
- Facilitating your use of our rideshare services;
- Providing customer support;
- Processing payments.
3. Legal Obligations
3.1. We process personal data to comply with applicable legal and regulatory obligations, such as:
- Maintaining accurate records for tax and accounting purposes;
- Responding to lawful requests from government authorities or courts.
4. Legitimate Interests
4.1. Processing is necessary for our legitimate interests, provided your rights and freedoms do not override these interests. Examples include:
- Improving the functionality of our services;
- Protecting against fraud and abuse;
- Conducting analytics to enhance user experience.
5. Public Interest and Safety
5.1. We may process data where necessary to:
- Protect the health and safety of individuals;
- Prevent or investigate unlawful activities.
6. Data Retention
6.1. We retain personal data only as long as necessary to fulfill the purposes outlined in this document, unless a longer retention period is required by law.
7. Contact Us
If you have any questions regarding our legal bases for data processing, please contact us at:
- Email: info@rideglyde.in
- Address: Elbe Bldg, Tharwani Reality, Rivedale Phs. 2, F No. 702, Kalyan City, Kalyan, Thane — 421301, Maharashtra