Privacy Policy

Last Updated: 6 January 2025

Glyde Rideshare Mobility Pvt Ltd ("Company," "we," "our," "us") values your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and disclose information about you when you use our services ("Services") in Mumbai, India.

1. Information We Collect

1.1. Personal Information:

Name, email address, phone number, and payment details provided during account registration.

Government-issued identification for verification purposes (if required).

1.2. Usage Data:

Ride history, payment transactions, and feedback.

Device information such as IP address, operating system, and app usage.

1.3. Location Data:

Real-time GPS data for navigation, ride tracking, and safety.

2. How We Use Your Information

2.1. To Provide Services:

Enable ride bookings, payments, and customer support.

2.2. To Improve Services:

Analyze user behavior to optimize our platform.

2.3. For Safety and Compliance:

Detect and prevent fraudulent or unauthorized activities.

Comply with legal obligations and respond to law enforcement requests.

3. Sharing Your Information

3.1. With Service Providers:

Third parties that facilitate payment processing, data analysis, and operational support.

3.2. With Authorities:

When required by law or for the protection of rights and safety.

3.3. In Business Transfers:

In the event of a merger, acquisition, or sale of assets.

4. Your Rights

4.1. Access and Correction: You may request access to your personal data and update inaccuracies.

4.2. Withdrawal of Consent: You may withdraw consent for data processing, subject to legal and contractual obligations.

4.3. Deletion: You can request deletion of your personal data unless retention is required by law.

5. Data Security

5.1. We implement appropriate technical and organizational measures to protect your personal data.

5.2. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

6.1. We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Cookies and Tracking Technologies

7.1. Our platform uses cookies to enhance user experience and analyze website traffic.

7.2. You can manage cookie preferences through your browser settings.

8. Children’s Privacy

8.1. Our Services are not directed to individuals under 18. We do not knowingly collect personal data from children.

9. Changes to This Policy

9.1. We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Email: info@rideglyde.in

Address: ELBE BLDG THARWANIREALITY, RIVEDALE PHS. 2 F NO. 702, Kalyan City, Kalyan, Thane- 421301, Maharashtra